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HAVE A QUESTION?

FREQUENTLY ASKED QUESTIONS

Why Kirkwood Elevators?

Kirkwood Elevators has been an active part of the elevator-industry for over 45 years. Unlike much of our competition, our lead-mechanics are qualified, licensed, and registered with Technical Safety British Columbia. We are also a dealer for many approved manufacturers that provide ASME/CSA-approved equipment, so we have the ability to search the market to find the product that is best for your vision and safest for your home or business.  All the products we provide comply with the current ASME/CSA standards and codes.

 

What areas are Kirkwood Elevators qualified and able to service?

We currently provide service to British Columbia, the Yukon, the Northwest Territories, Alberta, Saskatchewan, Washington, Oregon, and Manitoba, as well as many other areas.

 

I want to have an elevator or lift installed in my home. What are some important questions I should ask my prospective elevator-installers?

  • Does the elevator-company I am considering sell what I what I want to buy, or are they trying to convince to buy only what they are selling?

  • Does the elevator-company I am considering maintain a license with TSBC or another authority having jurisdiction (AHJ)? Are their mechanics certified with the AHJ?

 

What is Technical Safety British Columbia?

Technical Safety British Columbia (TSBC) is the authority having jurisdiction (AHJ) in almost all areas of BC (with exceptions such as federal lands/airports, reserves, etc.). They are an independent, self-funded organization mandated to oversee the safe installation and operation of technical systems and equipment. In addition to issuing permits, licenses and certificates, they work with industry to reduce safety risks through assessment, education and outreach, enforcement, and research.

 

When does my elevator-contractor need to be licensed and registered with a provincial authority such as Technical Safety British Columbia?

According to the current version of the Safety Standards Act, all commercial elevating device-installations and maintenance within the TSBC’s jurisdiction must be performed by an elevator-contractor that is registered and licensed with TSBC. However, residential installations (single-family, private dwellings) are currently exempt from this. For this reason, many other elevator-contractors that are not licensed or registered with TSBC are restricted to residential installations and maintenance only. At Kirkwood Elevators, our number one priority is safety, and we are certified and licensed to perform both commercial and residential elevators and lifts.

 

Does my elevating device require a government-inspection before I can use it?

In BC, virtually all commercial installations within TSBC's jurisdiction are required to have an initial acceptance inspection performed by a TSBC officer. Currently, elevator-installations within single-family, private residences are not required to be inspected. Unless otherwise noted, all Kirkwood Elevators quotations include all fees and labor associated with the initial acceptance inspection with the authority having jurisdiction.  

 

Does it matter if the elevating equipment I am considering having installed in my home or business complies with the most current codes and standards?

At Kirkwood Elevators, we consider it highly important not just that all of your elevating components be ASME/CSA approved individually, but also as a whole system. We also consider it vital that your equipment be installed by certified, experienced mechanics. Consider for a moment that many of the clauses written into the current codes and standards have been included as a result of a specific accident, injury, or death. Are you comfortable hiring mechanics who are not certified and do not have a longstanding relationship with their governing authority? Always be sure to ask your elevator-contractor for their credentials and breadth of experience before hiring them.

 

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The information on this website is not intended to provide or replace any municipal, provincial, or federal acts, standards, regulations, or codes. Please contact your local governing authority before considering the installation or maintenance of any elevating device.